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FAQ

What Methods of Payment Do You Accept?

A QUESTION OF accepts all electronic payments through PayPal; Visa, MasterCard, American Express, Discover, or regular account payments.

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You can pay with your credit card through the PayPal site whether or not you have an account, and it’s quite easy to set up. Also, items paid by PayPal eChecks will not ship until PayPal clears the funds (usually this takes 4-6 days). We do not withdraw the money until the dispatch of your order. If you have questions about online payment through PayPal, just contact us for assistance.


How Secure Is This Store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).


Do You Ship Internationally?

Yes, we do take overseas orders. In fact, many of our customers are overseas, ranging from Australia to Canada, and both domestic and international shipping only cost 5 EUR.


How Long Until My Items Arrive?

A QUESTION OF T-shirts usually ship within 1-2 business day of order placement. When your order has been shipped it will usually take 2-7 days to arrive depending on your on where you live in the world. We ship all orders with the Danish postal service, Post Danmark.


What Type of Shipping and Handling Do You Offer?

All T-shirts are shipped via Post Denmark, both domestic and international orders.

Timeframe for packages shipped domestically is 1-2 business days from actual shipping with Post Danmark. Timeframe for packages shipped internationally is 4-8 days.


How Is Shipping Calculated?

Shipping only cost 5 EUR whether you live in Asia, Europa or the Americas.


What Is Your Return Policy?

We offer a full return policy on your T-shirt if it is unused and in saleable condition within 14 days after you have received the T-shirt. Please contact us to know more. We reserve the right to deny returns if the item has been worn or used and is no longer in new or saleable condition. A QUESTION OF strives to make your shopping experience a happy one.


Can I Call You?

We prefer to be contacted by email, and we try hard to reply to all emails as quickly as possible and we promise to reply within 24 hours. If you need to contact us with short notice please call +45 31 322 322.


I Need More Information of a Product

Our T-shirt information is extensive and contains size, colour, material, and fitting. If you, however need further information please contact info@aquestionof.dk. It is important that you state the name of the product to be found in the product description (f.ex. Style: Original Stamp Women Oversized).


My Order is a Gift – May I Add a Card?

It is possible to add a personal greeting with the order. Please send us the greeting information on info@aquestionof.net – and we will add a greeting card.